OtterBox products feature the most advanced materials, designs and engineering. Signs of a counterfeit include poor workmanship, low quality, cheap materials, blemishes, dirt, etc.

If your product was purchased from an OtterBox authorized retailer, and that product is still within the applicable warranty, then your damaged product is eligible for a warranty replacement.

OtterBox phone cases are designed and engineered in the United States. The company has offices in Fort Collins, Colorado, and San Diego, California. OtterBox also has several global offices located in Europe, Asia, and Australia. OtterBox cases are manufactured in several different locations around the world.